Shipping and Returns Policy

Shipping Policy

We assure you that all products sold by YEBBOW CLOTHING are new and 100% genuine. In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he / she purchased it, in its original packaging along with original tags. It would be necessary to provide all financial transaction details, along with bills/invoices provided.

Possible resolution could be Replacement or exchange.

Shipping Rates and Times

  • We offer standard shipping & express shipping across Pan-India.
  • Orders are typically processed within 10-12 business days.
  • Once processed, orders are shipped and generally arrive within 5-6 days business days.
  • Expedited shipping options are available for an additional fee.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website or directly through the carrier's website.

International Shipping

  • We currently offer international shipping to various countries.
  • International shipping rates and delivery times may vary depending on the destination.
  • The shipping rate is calculated based on the weight of the total package.
  • We'll get your order to you as soon as possible! We're taking extra safety precautions with packaging and delivery.
  • Depending on geographic location of the customer, it may take about 20 working days to deliver the product to the customer door.
  • incase the product has to be tailored to meet the customers requirement it shall need time for production which varies from 20-25 days depending on the production requirement and quantity ordered.
  • Custom duty charges, if any in your country, will be borne by customer.
  • PLEASE NOTE ALL PRODUCTS SHIPPED OUTSIDE INDIA ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.

Shipping Delays

  • While we make every effort to ensure timely delivery of your orders, please note that unexpected delays may occur due to factors such as weather conditions or carrier issues.
  • If your order is experiencing a significant delay, please contact our customer support team for assistance.

Returns and Exchanges Policy

Eligibility

  • We accept returns and exchanges subject to availability of size. 
  • We do not accept returns and exchanges on customised/tailored products.
  • To be eligible for a return or exchange, items must be unused, undamaged, and in their original packaging.
  • While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier.
  • Please note that not all products are eligible for return or exchange in domestic shipping, many items are 'sale items".

How to Initiate a Return or Exchange

  1. Contact our customer support team to request a return authorization within 48 hours of receiving the merchandise.
  2. Once approved, securely package the item(s) and include a copy of the original invoice or order confirmation.
  3. Ship the item(s) back to us using a trackable shipping method.
  4. Upon receiving the returned item(s), we will inspect them and process your refund or exchange accordingly.

Return Shipping

  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Refunds

  • Refunds will be issued to the original form of payment within 7-8 business days after the returned item(s) are received and inspected. 

Exchanges

  • If you wish to exchange an item for a different size, color, or style, please contact our customer support team to arrange the exchange.
  • Exchanges are subject to product availability.

Contact Us

  • If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact our customer support team. We're here to help!