Shipping and Returns Policy

Shipping Policy

Shipping Rates and Times

  • We offer standard shipping across Pan-India.
  • Orders are typically processed within 10-12 business days.
  • Once processed, orders are shipped and generally arrive within 5-6 days business days.
  • Expedited shipping options are available for an additional fee.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website or directly through the carrier's website.

International Shipping

  • We currently offer international to various countries.
  • International shipping rates and delivery times may vary depending on the destination and shipping method selected.

Shipping Delays

  • While we make every effort to ensure timely delivery of your orders, please note that unexpected delays may occur due to factors such as weather conditions or carrier issues.
  • If your order is experiencing a significant delay, please contact our customer support team for assistance.

Returns and Exchanges Policy

Eligibility

  • We accept returns and exchanges subject to availability of size. 
  • We do not accept returns and exchanges on customised products.
  • To be eligible for a return or exchange, items must be unused, undamaged, and in their original packaging.

How to Initiate a Return or Exchange

  1. Contact our customer support team to request a return authorization.
  2. Once approved, securely package the item(s) and include a copy of the original invoice or order confirmation.
  3. Ship the item(s) back to us using a trackable shipping method.
  4. Upon receiving the returned item(s), we will inspect them and process your refund or exchange accordingly.

Return Shipping

  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Refunds

  • Refunds will be issued to the original form of payment within 7-8 business days after the returned item(s) are received and inspected.

Exchanges

  • If you wish to exchange an item for a different size, color, or style, please contact our customer support team to arrange the exchange.
  • Exchanges are subject to product availability.

Contact Us

  • If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact our customer support team. We're here to help!